Switch to AV Upgrades and receive $250 in product and service credit!

  • Sign In
  • Create Account

  • My Account
  • Signed in as:

  • filler@godaddy.com


  • My Account
  • Sign out

  • Home
  • Residential
    • Control4 OS3
    • New Construction
    • Remodel
    • Upgrade System
    • Tailored Control
    • Home Network
    • Home Theater
    • Landscape Lighting
    • Smart Shades
  • Shop
  • Blog
  • About Us
  • Contact Us
  • More
    • Home
    • Residential
      • Control4 OS3
      • New Construction
      • Remodel
      • Upgrade System
      • Tailored Control
      • Home Network
      • Home Theater
      • Landscape Lighting
      • Smart Shades
    • Shop
    • Blog
    • About Us
    • Contact Us

Signed in as:

filler@godaddy.com

  • Home
  • Residential
    • Control4 OS3
    • New Construction
    • Remodel
    • Upgrade System
    • Tailored Control
    • Home Network
    • Home Theater
    • Landscape Lighting
    • Smart Shades
  • Shop
  • Blog
  • About Us
  • Contact Us

Account


  • My Account
  • Sign out


  • Sign In
  • My Account

AV Upgrades Select Service Program with 4Sight

smart home, maintenance, help, service, consultation, repair

Why Servicing is Needed

Like your vehicle's maintenance requirements, your home's audio, video and automation system must be maintained in order to ensure the overall good health of your system. Ignoring these system updates may result in expensive repair costs that could have been prevented or covered under the manufacture's warranty. 

Know the signs...

  •  Are you having to use more than 1 remote control to operate your audio/video system? 
  • Is your control system remote slow or delayed in responding to button press commands? 
  • Does your TV and other sources (Bluray player, Media Streaming Device, AV Receiver, etc...) prompt you to update it's software? 
  • Does your TV turn back on after turning the system off? *Is the network slow to connect and are you occasionally experiencing buffering while streaming audio or video? 
  • Have your notifications stopped showing up on your mobile device?


If you answered "Yes" to any of the questions above, your system is need of service. 

What's Included...

In order to ensure that your audio, video and automation system is seamlessly working together, regular system updates are required to maintain the health of your system. Some system issues may fall under the manufacture's warranty period and will be handled according to the manufacture's provided warranty at no additional cost to the customer.  


  • Network System Updates 
  • Control System and Third Party Driver Updates 
  • Audio/Video Source (TV, Bluray, Media Streaming Device, Receiver, etc...) 
  • 4Sight Subscription, Yearly with Event Notifications

 

Select Service Assistance, We Are Here to Help:

  • We have a dedicated email address just for you. Service@avupgrades.com is here for your needs and is responded to within one business day.
  • On your Control4 remote, your custom help button can be identified with three dots. Pressing that button will trigger a service request email that will prompt our service team to get in touch with you to address the issue that you are currently experiencing.
  • A dedicated service number is available if you would prefer to speak with someone over the phone or via text message.
  • First year’s service visits are at no charge to you. 
  • Six month maintenance service includes firmware updates and equipment cleaning.

plus...


1 Year 4Sight Subscription:

  • Anywhere Access (Mobile): With the Control4 app and a 4Sight subscription, customers can have Anywhere Access to their Control4 system from a smartphone or tablet - without the complexity of VPN servers or custom network settings.
  • Anywhere Access (Web): Customers get access to their Control4 system from a web browser on a PC or Mac. They can easily access, monitor and control their home or business from anywhere they have an Internet connection.
  • Alerts On The Go: Customer’s Control4 system can send messages to their smartphone or tablet about the status of their system, so they’re always in the know. Custom alerts such as “Garage door left open” or “Water leak detected in the basement” can be sent to inform them of important events as soon as they happen, allowing them to respond quickly.
  • End-to-End Security: 4Sight uses the same secure communication protocols and hack-proof encryption used by financial institutions, ensuring they get safe, on-demand access to their smart home. And there’s no need to worry about gaps in customer’s network security due to VPN and firewall settings.

Schedule Me!

Please feel free to contact us with specific questions or concerns. *AV Upgrades' schedule is tentative. Appointments must be confirmed through a response from an AV Upgrades staff member by phone or email for booking to be completed.*    


We proudly serve and offer our select service program to residents of Winston-Salem, High Point, Greensboro, Lake Norman and surrounding areas.


Please note that you will be asked to sign-in on the member login page after clicking "schedule service" below.

Schedule Service

PIEDMONT TRIAD AREA

Better yet, see us in person!

We love our customers, so feel free to visit during normal business hours.

AV Upgrades

1373 Westgate Center Drive, Winston Salem, North Carolina 27103, United States

(336) 893-9532

Hours

Open today

08:00 am – 06:00 pm

Contact Us

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Cancel

Lake Norman Area

AV Upgrades

428 South Main St Suite B, Davidson, North Carolina 28036, United States

(704)-318-5103

Hours

Open today

08:00 am – 06:00 pm

Contact Us

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Cancel
  • Home
  • Sign Up
  • Control4 OS3
  • Landscape Lighting
  • Blog
  • Contact Us
  • Lake Norman
  • Winston Salem
  • Greensboro
  • Privacy Policy
  • Terms and Conditions

AV Upgrades

143 North Main Street, Kernersville, North Carolina 27284, United States

336-893-9532

Copyright © 2025 AV Upgrades - All Rights Reserved.